Terms of Service

Effective Date: January 12, 2026

1. Acceptance of Terms

By accessing or using the Luminous Skylights website (luminousskylights.com.au) and our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

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2. Services Provided

Luminous Skylights provides skylight products, installation services, and related solutions throughout Australia. All services are subject to availability and may vary based on location and project requirements.

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3. Quotes and Pricing

  • All quotes provided are valid for 30 days from the date of issue unless otherwise stated.
  • Prices are subject to change without notice and are confirmed upon acceptance of a quote.
  • Final pricing may be adjusted based on site conditions, material costs, or project scope changes.

4. Payment Terms

  • A deposit may be required to secure your booking and commence work.
  • Full payment is due upon completion of installation unless alternative payment arrangements have been agreed upon in writing.
  • We accept payment via bank transfer or other methods as specified in your invoice.

5. Installation and Warranties

  • Installation services are performed by qualified professionals in accordance with Australian building standards.
  • Product warranties are provided by manufacturers and are subject to their terms and conditions.
  • Luminous Skylights provides workmanship warranties as specified in your service agreement.

6. Cancellations and Refunds

  • Cancellations must be made in writing to info@luminousskylights.com.au.
  • Deposits may be non-refundable if materials have been ordered or work has commenced.
  • Refund eligibility will be assessed on a case-by-case basis.

7. Limitation of Liability

To the extent permitted by Australian law, Luminous Skylights shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability shall not exceed the amount paid for the specific service in question.

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8. Intellectual Property

All content on the Luminous Skylights website, including text, images, logos, and graphics, is the property of Luminous Skylights and is protected by Australian copyright laws. Unauthorized use is prohibited.

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9. Website Use

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

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10. Governing Law

These Terms of Service are governed by the laws of Melbourne, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Melbourne.

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11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the updated terms.

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12. Contact Us

For questions or concerns regarding these Terms of Service, please contact us:

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Luminous Skylights
Melbourne, Australia
Phone: +61423845734
Email: info@luminousskylights.com.au